Monday, March 23, 2020

Welcome Blog

Welcome to VEX Views. 
Visitor Experience=VEX
The Visitor Experience Group defines Visitor Experience as:

all the tangible and intangible aspects of the presentation of your organization’s mission with which a visitor could interact. It is the perceptions, sentiments, and reactions a visitor has with your institution and ensures that every visitor is granted a pleasant and rewarding experience from pre- to post-visit.

Welcome to our new normal for a while. While our museum complex is closed to the public, our visitor experience associates will share their views on Historic Pensacola. These are our front line staff always ready to assist our visitors with whatever customer service needs may be, but remove them from behind the front desks and they are students of the University of West Florida and/or devotees of Pensacola history. They are passionate about sharing our story. Some will share their favorite exhibits while others will share their favorite museums. Each provides a unique perspective on what it means to be Historic Pensacola.


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